Monday, November 18, 2019

The Importance of Buying from an Authorized Dealer (Updated 2019)

Update November 2019: With Black Friday right around the corner, buying from a trusted dealer should be at the top of your list! Below you can find all the benefits of buying from an authorized dealer and the importance of being able to trust your retailer of choice. 

We've all seen it online, you Google a specific TV model and there’s a list of 10-20 companies that sell that specific model—the prices all seem to be within a few dollars of each other until you see a model priced less from a company you’ve more than likely have never heard of…welcome to the dangerous world of non-authorized dealers.

Video & Audio Center is proud to be an Authorized Dealer for every brand that we represent. Whether online or in-store, when you buy a product from an authorized dealer, you are assured of a high level of reliability, professionalism and even honesty. Video & Audio Center buys directly from the manufacturer, so you receive only “factory-fresh” merchandise, with a full warranty. All the accessories, user and operator manuals, and warranty information that is packed in the box at the factory by the manufacturer will is included in your shipment or delivery. Additionally, any rebates or special offers that are offered by the manufacturer will be included and honored when purchased from an Authorized Dealer. This is not the case necessarily with non-authorized dealers.

The brand name manufacturers we have partnered with, Sony, Samsung, LG, Sonos and more have product representatives who hold regular training sessions with our sales and support staff, assuring a high level of product knowledge and professionalism from the point of purchase through installation and ultimately, customer support. We have to satisfy our manufacturers standards in order to become an authorized dealer, and our high level of service continues long after the sale to help ensure hours of enjoyment with your equipment. Our Customer Service Representatives can assist you with the delivery, operation, exchange or even the return of your purchase.

Before you purchase from an unauthorized dealer, you need to consider the following. Some unauthorized dealers sell products with the serial numbers altered, or entirely removed so that the manufacturers cannot track how they obtained these units and what channels or country they are sold in. This action automatically voids the warranty and leaves the consumer holding the bag when a problem develops.

Some unauthorized dealers sell "grey goods" or "parallel import" versions of the products. These are similar versions that were not intended for distribution in the USA. In some instances, the manufacturers will not honor the warranty or rebate offers on products that are not sold through their approved sales channels. Some of these products can have different voltages, different accessories, or instruction manuals that are not written in English. Even when the merchandise is the legitimate USA version, some unauthorized dealers will take accessories (such as an AC adapter) out of the sealed carton, and sell them to you separately at an additional cost. Some dealers will sell refurbished products without informing you of this. Please be aware of these potential pitfalls and buy from an authorized dealer—especially online.

In an industry where websites and companies come and go, Video & Audio Center has been Southern California’s #1 choice for name brand electronics for over 37 years and a large percentage of our sales come from repeat customers; we will be here long after you have made your purchase to ensure your complete satisfaction, while other vendors will be just a memory.

Wednesday, February 20, 2019


LG Electronics features a superior, clearer and smarter lineup of premium audio products that promises to change the way people think about home speakers; and the line-up of products now include’s Meridian Audio’s advanced high performance audio technology to deliver more natural and warmer sound. From immersive Dolby Atmos soundbars to portable Bluetooth speakers and its latest artificial intelligence (AI) ThinQ speakers, LG has something for every music and movie lover, and we at Video & Audio Center, California’s #1 authorized dealer have the complete line of LG/Meridian audio products in stock and priced lower than Amazon or Best Buy—see stores for details!

Sound All Around and Above
LG’s SK10Y soundbar delivers 550W of powerful output and supports 5.1.2 channels by harnessing the power of Dolby Atmos technology. A unique aspect of the technology is that unique “sound objects” can be precisely placed anywhere in a three-dimensional space for an immersive sound from all directions, including the ceiling, which enhances realism and the effect of being in the middle of the action. To create such powerful, textured sound, the SK10Y is equipped with multiple speakers – including a pair of powerful up-firing speakers – to envelop the listener from every angle. Users can adjust the volume of the upfiring speakers to optimize the sound with the height of the ceiling in room.

Enter: British Audio Innovator Meridian
Meridian and LG Electronics partnership was officially announced during last year’s CES. "The partnership with Meridian will introduce a new level of acoustic performance based on natural and authentic sound derived from rigorous research and development. LG and Meridian will collaborate on a vast array of LG audio products including soundbar and wireless speakers," according to an LG spokesperson. "This collaboration is set to deliver unique solutions for the ultimate listening experience," says Meridian. "Since our inception over forty years ago, we have continuously driven the audio industry forward, adding power, simplicity of integration and premium performance through our audio solutions for home cinemas and whole home applications.”

“As the pioneers of high-resolution audio, an authority on Digital Signal Processing (DSP), creator of the world’s first digital active loudspeaker and experts in the field of psychoacoustics, our influence has been felt in every corner of the industry. We have also played a fundamental role in the development and adoption of revolutionary audio technologies, including Hi-Res Audio and MQA, as well as undertaking pioneering work with Dolby. In addition, our expertise has led us to set new standards for automotive audio, designing the world’s first in-car 3D surround sound system in 2012 for Range Rover," adds the British company.

LG’s partnership with Meridian Audio benefitted the SK10Y speaker with innovative audio enhancements designed to deliver an unsurpassed listening experience. As a pioneer of high-performance, high-fidelity audio and an authority on Digital Signal Processing (DSP) and the field of psychoacoustics, Meridian equipped the SK10Y with a high level of performance including its Bass and Space technology to envelop listeners in rich, uncompromising sound. No matter where the listener is seated, sounds seem warmer and immersive. Meridian’s Height Elevation technology raises sound above the soundbar to the level of the screen, bringing extra clarity to speech and music. What’s more, the LG SK10Y is compatible with high-quality lossless audio files to perfectly recreate sound recorded in the studio. In addition to playback of up to 40kHz, the speaker also offers a sound upconverting feature that boosts the quality of standard audio files to 24bit/192kHz to enhance subtle details and nuances of each track.

From a design perspective, the SK10Y is a head turner with its harmonious, modern-looking edges and a slim profile that seamlessly fits underneath many of LG OLED or SUPER UHD TV models. The device is also extremely accessible, with full connectivity to hubs, speakers and other smart devices supporting Chromecast. Simply say “OK Google” and your request to begin playing your favorite song, podcast or audio clip from your favorite online streaming service.

Portable Speakers for Any Occasion
LG’s portable PK series speaker delivers powerful sound and mood lighting features in a fun, convenient package that can be taken anywhere. With Meridian Audio’s advanced technologies, the PK speakers are capable of delivering powerful and undistorted bass as well as optimizing speech and vocals. These speakers are compatible with the Apt-X HD Bluetooth standard for streaming 24-bit music over a wireless connection for listening experience that comes close to the original. For an added visual flair, Dynamic Party Lighting flashes to the beat and all three PK models feature rugged designs and convenient grips for easy handling.

Premium Sounding Speaker with Google Assistant
Then there’s LG’s ThinQ Speaker, which not only produces high-quality sound but comes with Google Assistant built in. LG teamed up with Google to ensure that the LG ThinQ Speaker delivers all the conveniences which comes with having a digital assistant at your side. And LG ThinQ Speaker isn’t only a smart companion, it is also a personalized voice-activated interface for LG’s smart home appliances. For example, the LG ThinQ Speaker can be set to turn on an LG appliance with the simple spoken command, “OK Google, talk to LG, turn on the air purifier.” Best of all, the speaker makes no comprises on sound thanks to Meridian Audio technology. LG ThinQ Speaker’s High Resolution Audio is compatible with high quality lossless files, giving it the ability to faithfully recreate sounds that were originally recorded in the studio.

Speakers for Getting the Party Started
For all party lovers, LG has several speakers that combine powerful audio capabilities. These all-in-one party machines offer a variety of features designed to get everyone on the dance floor moving, such as 1,800W output, DJ capabilities, karaoke modes and lights. LG’s party speakers feature durable form factors, easy-to-use interfaces and many connectivity options to download or stream an unlimited number of dance tracks.

“Sound technology has come a long way since LG introduced the first radio to Korean consumers almost 60 years ago,” said Seo Young-jae, head of the convergence audio and video business division of LG’s Home Entertainment Company. “I’m confident audiences will be impressed with the amount of technology we’ve introduced into our audio products without compromising on sound quality.” John Buchanan, chief executive officer at Meridian Audio added, “We are thrilled to have entered into this unique partnership with LG and confident that our expertise and shared values will see us bring a great number of innovations to the market together, both now and in the future

The complete line of LG/Meridian products are now available at all Video & Audio center showrooms, as well as being available for purchase online on our website HERE.

Tuesday, February 12, 2019

3 Ways Samsung’s 2019 Smart TVs Will Change How You Interact with Your TV!

Samsung’s 2019 Smart TVs signify the next stage in the evolution of intelligent displays, as the screen becomes a hub for content and device connectivity in the home. This year’s lineup builds on the innovations of previous years, including the Universal Guide and the One Remote Control, to bring an enriched experience to the home. Equipped with the new Bixby, a voice-powered AI assistant, not only do the 2019 Smart TVs enhance your content experience, but they also widen the reach of connected living.

When Samsung took the stage at CES last year, they announced a bold vision for Connected Living that involved taking the half a billion devices they sell every year and making them connected and intelligent. Over the course of the year, Samsung took important steps to make that vision a reality: first, they introduced a new, consolidated SmartThings app that unites all Samsung IoT platforms including Samsung Connect, Smart Home, Smart View and more. At the same time, they doubled the number of SmartThings-compatible devices, including products from Amazon, Google, Plume, and Ring.

By leveraging Samsung's expertise and depth across consumer technology and IoT, Samsung will for the first time have the ability make people’s lives – or their “user experience” – easier through the creation of a single, ubiquitous, seamless and intelligent connected experience for end users—something our clients at Video & Audio Center have been looking forward to for quite some time.

This is consistent with industry attitudes, as according to Consumer Technology Association’s 2018 Consumer Sentiment survey, half of respondents feel devices and services powered by AI technologies are already making a meaningful impact on daily lives or will within the next year. Meanwhile, nearly two-thirds are comfortable with AI having a noticeable impact on daily life. Clearly, consumers are not only getting more comfortable with AI, they are also expecting it to be built into the products and services they like to use.

Samsung believes that artificial intelligence should enhance the user experience by making life simpler, easier, and better; let it take care of the little things, and help with the big things, so customers can focus on the things that matter most to them. Throughout your home, across your office, in your car, and in your pocket, we’re going beyond answering questions and buying products, so you can live a smarter, connected life.

Below are three key developments for Samsung’s 2019 Smart TVs that will change the way you think about content and connectivity at home.

1. Stronger Partnerships, Even More Content

Samsung has expanded its partnerships to provide a greater variety of content to viewers in 2019. From Over The Top (OTT) and live TV streaming, to free channels and lifestyle media, a large range of content and services are now available to choose from.

What’s more, Samsung announced it will offer iTunes Movies and TV Shows and Apple AirPlay 2 support on 2019 Samsung Smart TV models beginning this spring. In an industry first, a new iTunes Movies and TV Shows app will debut only on Samsung Smart TVs in more than 100 countries. AirPlay 2 support will be available on Samsung Smart TVs in 190 countries worldwide.

2. A More Intelligent Search for Content

With such a vast library of content, sometimes you need a little help finding just what you want to watch, when you want to watch it. The 2019 Smart TVs are equipped with an advanced Universal Guide that analyzes a user’s preferences and viewing patterns to provide personalized content suggestions.

Bixby is an AI platform that asks intuitive questions, encouraging sequential conversations to better understand what users have in mind. Just like how people get to know each other better through each conversation they have, Bixby learns more about a user’s preferences from each interaction, so the AI platform can make informed suggestions about what to watch.

Users also have more options than ever to quickly and easily find and control their favorite content with just their voice by using new Bixby and the AI Remote

3. Seamless Connectivity throughout the Home
Samsung 2019 Smart TVs will allow you to control devices around the home with the integrated Smart Thingsdashboard.*

SmartThings seamlessly connects and controls smart home devices, delivering an unparalleled connected living experience. Using a SmartThings Hub and Works With SmartThings products from leading smart home brands, users can create automations that control devices or run scenes whenever certain conditions – such as the time of day, device status or the arrival and departure of family members – are met. For example, set the lights to turn on when you arrive home using SmartThings sensors or when your smartphone is nearby using location awareness.

Thanks to the open ecosystem, Samsung’s 2019 Smart TV lineup is also capable of seamless interaction with Amazon’s Alexa and the Google Assistant. Users can navigate a range of simple operations such as turning the power on/off, controlling the volume, changing channels and launching apps all with their voice assistant of choice.

Whether it’s by expanding content partnerships, enhancing AI capabilities or strengthening device connectivity, Samsung is committed to providing users with individual personalization and tailored services for its Smart TVs in 2019. For fifty years, Samsung has entered one consumer electronics category after another with the same result – extreme success. Today, Samsung leads global market share in smartphones, TVs and semiconductors. In the U.S, Samsung is also leading the market in refrigerators and front-load washers.

While Samsung will always be defined by their legacy of incredible products, today, the company's true strength lies in the technological advancements and breadth of that portfolio: only Samsung can connect AI services across our portfolio, so people can experience its full potential.

To see Video & Audio Center's complete line of Samsung Smart TVs as well as their other home entertainment, home security, home theater and audio/video products, click here!

*Smart Things hub sold separately.

Monday, January 28, 2019


Best Opportunity for Consumers to Elevate Their Home Entertainment Experience with Critically-Acclaimed LG OLED 4K UHD TVs

LG Electronics USA has launched a limited-time promotion on its critically-acclaimed LG OLED 4K Ultra HD TVs to the lowest price ever for an LG OLED TV now through Feb. 2 at LG-authorized Video & Audio Center; and our prices are LOWER than Amazon and Best Buy, see stores for details.

The promotion, usually experienced during the Black Friday holiday, arrives just in time for the Super Bowl and represents up to a $1,000 savings from debut prices on LG OLED B8 series models. Sports, movies and more come to thrilling life with the perfect black and intense color of LG OLED displays. LG OLED TVs also include AI ThinQ for easy content discovery and control using natural voice commands.
The LG OLED B8 series with AI ThinQ 55-inch class (54.6 inches measured diagonally) model is now available for $1,499. The 65-inch class (64.5 inchesdiagonal) B8 model is priced at $2,299. This represents the lowest pricing ever for LG OLED TVs in these screen sizes and we've got them in stock and ready for delivery before the BIG GAME!

“If you can’t be at the big game, there is no better way to enjoy it than on an LG OLED TV,” said Tim Alessi, head of home entertainment product marketing at LG Electronics USA. “We are very excited to offer consumers a chance to elevate their experience with this limited time promotion on our stunning LG OLED B8 TV.”

LG, the first to introduce the transformative OLED pixels to large screen TVs, offers the widest selection of models on the market. Detailed technical reviews from noted experts worldwide have hailed LG OLED as the best TV technology ever, thanks to LG OLED’s unique ability to create its own light.
Each of the 8 million-plus pixels can be individually controlled and turned on or completely off resulting in perfect black levels, greater detail in darker areas and no light bleed. Combined with the intense detail of 4K Ultra HD and the ability to render more than 1 billion rich colors, the LG OLED delivers consistent theater-quality pictures tothe home from even wide viewing angles.

All 2018 LG OLED feature 4K Cinema HDR, providing comprehensive support of all major high dynamic range formats including Dolby Vision™ as well as HDR10 and HLG, both with LG’s advanced tone-mapping technology that provides scene-by-scene optimization.
LG OLED TVs also include AI ThinQ® and have the Google Assistant built in, so you can control compatible smart home devices, search for content or information and easily control the TV using just your voice. LG TVs with AI ThinQ also work with Amazon Alexa devices (some features require 3rd party service subscription. Amazon Alexa device sold separately).
Video & Audio Center is Southern California’s premier authorized LG Retailer. LG Electronics USA, Inc., is a $55 billion global innovator in technology and manufacturing. In the United States, LG sells and we carry a wide range of innovative home appliances, home entertainment products, mobile phones, commercial displays, appliances, etc. The “Life’s Good” marketing theme encompasses how LG is dedicated to people’s happiness by exceeding expectations today and tomorrow, and Video & Audio Center has been bringing the largest selection of LG products—at the lowest prices—to our loyal in-store and online customers for decades. Stop in today and save up to $1,000 on the best OLED technology for deeper blacks and richer colors; you wont believe your eyes (or the low cost!).

Tuesday, January 22, 2019


It’s January 22nd, and 35 years ago to the day in 1984 Raiders running back Marcus Allen rushed for a Super Bowl record 191 yards and two touchdowns to lead Los Angeles to a 38-9 victory over Washington in Super Bowl XVIII; and even then, way back in 1984, Video & Audio Center was still leading Los Angeles as Southern California’s best place to buy electronics, and this year, Super Bowl broadcaster CBS plans to stream the game in state-of-the-art how technology has progressed in the last 35 years!

With Super Bowl XXXXXIII less than a couple of weeks away, it’s definitely time to prepare yourself for the action, and if you plan on watching the BIG GAME at your place this year, it’s the perfect time to upgrade your home entertainment to a new, BIG SCREEN 4K TV or even Samsung’s astounding 85” 8K HDR Smart TV. In fact, Video & Audio Center was selected BY Samsung to be the first to display and sell the new 8K TVs. Or perhaps install a new cinema-quality SONOS sound system to your existing TV so you and your guests can really feel the hits on the field! And don't forget to ask about having your new electronics professionally installed by Just One Touch!

Video & Audio Center always offers some of our best deals of the year leading up to the Super Bowl, and this year is no different. Here’s a few of our favorite Super Bowl deals on 8K and 4K TVs, on home theater audio, and even something special thrown in for those guys that like to light up a victory cigars after a Super Bowl victory!

It’s brand new and it’s setting the entire home entertainment world on fire! According to TechRadar, the “85Q900R ushers in a new era of TV picture quality. Its native 8K pictures are incredible, looking just like the real world - only better. But even more crucially given the dearth of true 8K content for the foreseeable future, the 85Q900R makes all today’s lower resolution sources look better than they do anywhere else, too.”  We couldn’t agree more, the 85” 8K QLED TV from Samsung will make you the envy of all your guests on Super Sunday!

Looking for great deals on a 75” BIG SCREEN TV? Video & Audio Center has you covered! LG’s 75” UK6190 has been reduced over $500 and is the largest 75-inch version from the UK6190 series made by LG that has smart webOS interface and HDR. It has picture-enhancing technologies like Advanced Tone Mapping, True Color Accuracy and Wide Color Gamut all processed by a fast Quad-Core processor for a smoother and accurate picture quality making this model a perfect choice for fast-moving sports and action movies!

Our 75” NU6900 from Samsung redefines the viewing experience by producing over a billion colors with PurColor and a High Dynamic Range picture and is specially priced at a $500 savings for a limited time only. Samsung's HDR provides stunning contrast between the darkest darks and the lightest lights. With a Motion Rate 120 and Dolby Digital Plus you get an enhanced experience with smooth, crisp quality and rich, immersive sound. This Smart TV features a slim design with the Clean Cable Solution for a sleek, modern look.

For a limited time, upgrade to the stunning clarity and detail of SONY’S 65” XBR 750D 4K TV with Android. Android TV opens up a whole new world of entertainment and connectivity, and Motionflow XR keeps the action on screen moving as clear as real life. Everything in non-native 4K is upscaled to impressive 4K Ultra HD quality, while optimized colors and enhanced contrast bring a cinematic-quality to home entertainment. The Android-powered search feature takes even changing the channel to the next level; spend less time browsing, and more time watching, the Voice search on Android TV provides you with the power of Google search, allowing you to find content across different services without the hassle of time-consuming text entry by simply telling your TV what you want to watch! Cool!

SONOS PLAYBAR’s nine speaker design floods your home with huge waves of epic, full-theater sound for sports, TV, movies, music and video games. Build a house of sound, one room at a time. Play different music in any room or the same song everywhere, in perfect sync. Different music sources from one app combined with complete multi-room capabilities so you can listen to your entire world of music in every room of your home.

Looking for something “deeper” to really move you and your guests? Bass is all about moving air. The more air you move, the more bass you hear. The SONOS SUB delivers amazing amounts of highly-detailed, dynamic bass by using a surprisingly strong pair of woofers to move air. We also designed SUB with an opening in the middle to move even more air out of the enclosure, so this Super Bowl you won’t only hear the hits, you’ll actually feel them, too!

Your team just won the BIG GAME and it’s the PERFECT time to sit down, light up a cigar and gloat to your friends! What better way to do that—without smoking out the rest of your guests—than with DYSON’S HP02 PUREHOT/COOL LINK AIR PURIFIER? The Dyson Pure Hot Cool Link Purifier has triple functionality. It purifies all year round, quickly heats the whole room in winter and keeps you cool as a fan in summer. As a purifier, it not only removes your cigar smoke, but also removes 99.97% of allergens as small as 0.3 microns from your home. Its 360˚, vacuum-sealed glass HEPA filter also helps capture odors and harmful toxins. What better way to have your cigar and enjoy it without complaints?

In addition to the great deals outlined above, Video & Audio Center has an entire showroom filled with similar “Super Savings” on today’s hottest electronics for the Super Bowl; be sure to stop in soon to any of our five convenient LA locations and see why Video & Audio Center has been Southern California’s #1 choice for electronics for over 38 years.

To view other great Video & Audio Center deals, click HERE!

Go Rams!